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[Sponsor] Westlaw -- powerful legal research on your iPad or iPhone

iPhone J.D. - Thu, 06/14/2018 - 01:21

Thank you to Thomson Reuters Westlaw for sponsoring iPhone J.D. this month.  Westlaw is incredibly useful on a computer, but it also works really well on an iPhone or iPad with the fantastic Westlaw app.  With the Westlaw app, you can extend the power and collaboration capabilities of Westlaw so that research begun in one place can be continued on your mobile device and vice versa.

There have been countless times when I was in court and I suddenly needed to pull up a case or statute.  With the Westlaw app on my iPhone or iPad, I was able to do so quickly and easily.  And using KeyCite, I could quickly see if there were cases distinguishing the jurisprudence cited by opposing counsel.

Even when I have been in my office with my computer on my desk, and thus I didn't technically need to use Westlaw on a mobile device, I have often used Westlaw on my iPad so that my computer screen can be devoted to a brief that I am writing.  Also, it is nice to be able to lean back in my chair and review cases on my iPad, and then pull back up to my desk when I'm ready to type again on my computer. The Westlaw app lets you run searches and filter the results, review prior research in folders, and add notes and highlighting.

I'm not the only one who has had good experiences with the Westlaw app.  Earlier this year, the Westlaw app was named the Best Legal App in the seventh annual Best of The National Law Journal Readers Rankings.

If you haven't yet checked out the Westlaw app for iOS, or if it has been a while since you did so, use it the next time that you perform legal research.  It's a great tool for any attorney with an iPhone or iPad.

Click here to get Westlaw (free): 

Categories: iPhone Web Sites

IBM Z Integration Guide for the Hybrid Cloud and API Economy

IBM Redbooks Site - Tue, 06/12/2018 - 09:30
Draft Redpaper, last updated: Tue, 12 Jun 2018

Today, organizations are responding to market demands and regulatory requirements faster than ever by extending their applications and data to new digital applications.

Categories: Technology

What to look forward to in watchOS 5

iPhone J.D. - Tue, 06/12/2018 - 01:21

Last week I discussed the numerous reasons that I think that lawyers will love iOS 12, due out for the iPhone and iPad this Fall.  Apple will also update the operating system for the Apple Watch this Fall, and it looks like there will be some nice additions.  Here are the features that I am most looking forward to.


When it comes to using my Apple Watch in my law practice, one of the things that I like best is using my Apple Watch to handle my notifications.  There are many ways to control which notifications are important enough to deserve a tap on your wrist, and it is quick and easy to glance at my wrist and see the notification without significantly disrupting whatever I am working on.

In iOS 12, notifications on the iPhone can be grouped, making them easier to manage.  The same is true for watchOS 5, which should make it faster and easier to deal with multiple notifications at the same time.

watchOS 5 will also add more advanced Do Not Disturb functions.  For example, you can tell your Apple Watch not to disturb you for a specific period of time, or until you leave the current location.

Additionally, apps will be able to create watch notifications that are interactive.  For example, Yelp can send you a notification that your table is ready, and right on the watch you can tap to extend the reservation for 20 minutes because you are running late.

Siri Shortcuts

Another feature that I mentioned when discussing iOS 12 is the new Shortcuts app.  It is an expanded version of the Workflow app already available for the iPhone, but the new version will allow you to create shortcuts that can be triggered by Siri using a voice command that you choose.  watchOS 5 will support this as well, which is convenient for those times when your iPhone is not in your pocket and you want to just talk to your watch.  And even when your iPhone is close by, just saying a command to your watch might be faster and easier.

For example, I can imagine creating a command triggered by me saying a phrase like "on my way" which will send a message to my wife which says something like "I'm leaving now, and I should be home in X minutes."  All I would need to do is tell my Apple Watch "on my way," and it will figure out where I am located, how many minutes it will take me to drive home, and then it will send the appropriate text message to my wife.

The ability to automate tasks, combined with the power to trigger those tasks using a phrase that you select, will be an incredibly powerful function on both the iPhone and the Apple Watch.

And by the way, speaking of Siri, there will be a new feature whereby you don't have to first say "Hey Siri" before giving a command and instead can just raise your wrist and speak.  I'm curious how this will work in practice, and a little concerned about false positives when you lift your arm for some other reason, but if this works well it could be very useful.


The new Walkie-Talkie app will allow you to press a button on your Apple Watch and say a short message, and then the message will automatically play on an Apple Watch of a friend or family member.  And they can do the same thing to quickly respond.  Press to talk, let go to listen.  It's a very simple way to communicate. 

Fitness Improvements

The Apple Watch does a great job of encouraging you to be more active and monitoring your workouts.  This will get even better in watchOS 5.  A new "Competition" feature will allow you to compete with another person in closing your rings every week.  The watch will be able to track new types of workouts, including yoga and hiking, and if you forget to press the buttons to start or stop a workout, the watch will detect when you have done so.  And if you have a target pace when you run or walk, the Workouts app will help you keep track with your desired pace.


You can currently use an Apple Watch to listen to music even without an iPhone nearby.  This Fall, you will also be able to listen to podcasts using only the Apple Watch.  Apple's own Podcasts app will work, and it looks like it might be possible for third party apps — such as my favorite podcast app, Overcast — to do the same.

Safari on the Apple Watch?

Using a web browser on a watch seems silly, and no, Apple isn't adding a Safari app.  However, in watchOS 5, when you get an email or text message with a website link, you will be able to tap the link on the watch to see a version of the web page optimized for the watch screen.  If you don't have your iPhone with you and are just using an Apple Watch with cellular, and if you are just trying to get a quick piece of information from a website such as an address or phone number, this could be very useful.

Categories: iPhone Web Sites

In the news

iPhone J.D. - Fri, 06/08/2018 - 01:21

In the latest episode of the Mac Power Users podcast, California attorney David Sparks and Florida attorney Katie Floyd discuss Apple's announcements earlier this week at WWDC.  I recommend this episode if you want to hear some insight on the announcements while you are driving in your car, doing some chores this weekend, or otherwise looking for something interesting to listen to.  Like me, they were impressed with many of the new features coming to iOS.  However, Katie was less impressed with the new improvements to Animoji in the Messages app, including Memoji, saying:  "I was stunned when we went to the ABA TECHSHOW this past year, and the lawyers, the professionals that we entrust to secure our liberty and to save us from tyranny, were going crazy over the [Animoji].  I shudder for what is going to happen with the Memoji."  I had not previously considered Memoji a threat to the foundation of this country, but I guess we'll find out in a few months.  And now, the news of note from the past week:

  • Kentucky attorney Stephen Embry shares his thoughts on Apple's WWDC announcements.
  • Virginia attorney Sharon Nelson discusses Formal Opinion 2017-5 from the New York City Bar, which was updated on May 9, 2018, and which discusses an attorney's duty to keep client information on a mobile phone confidential when crossing the U.S. border.
  • Ste Smith of Cult of Mac posted a video showing every new iOS 12 feature in action.
  • Jeff Banjamin of 9to5Mac posted an even longer video showing off 100 new iOS 12 features.
  • Jeff Benjamin also posted a video showing off 50 new watchOS 5 changes.
  • Dan Thorp-Lancaster of iMore notes that Microsoft's To-Do list sharing app now works on iOS, Windows. and Android, if you have a need to share lists with folks on other platforms.  Of course, if you just need to share with folks using an iPhone, you can easily share a note with a checklist or other list in Apple's Notes app.
  • One of the iOS 12 improvements that I am really looking forward to is the ability for password manager apps to integrate more directly with Safari, so that you can use them without having to leave Safari.  1Password (the password manager that I use) posted a short demo of how this could work, and it looks great.
  • Another interesting iOS 12 feature is called Live Listen.  Steven Aquino describes the feature for TechCrunch.  In short, if you are in a situation in which you will have trouble hearing, you can put your iPhone near the audio source and then step away while you are wearing your AirPods, and your AirPods will play the audio that your iPhone is hearing.  There are some hearing aids that work the same way. 
  • Graham Bower of Cult of Mac discusses an Apple Watch stat that I had never heard of before called Heart Rate Variability, which you can use to determine how hard you should work out and when you should slow down.
  • John Sculley has been talking about the 10 years that he was CEO of Apple ever since he left in 1993.  Even so, in this article by Catherine Clifford of CNBC, Sculley reveals some interesting details that I had not heard before.
  • Although this has nothing to do with the iPhone, if you find yourself getting hungry, I thought you'd want to know that TripAdvisor named New Orleans the best food city in the United States (and #5 in the world) and the best place in the United States for a foodie vacation.  Rankings were done using a "proprietary TripAdvisor algorithm which considers booking volume, traveler reviews, and traveler ratings based on all food tours and food-related experiences on our site."  You can't argue with science.  (And if you find yourself headed this way, feel free to ask me for restaurant recommendations.)
  • And finally, the upcoming iOS 12 will include features which let you limit the amount of time that you spend using your iPhone.  But what if you need to REALLY limit the time that you use your iPhone?  Conan O'Brien came up with a solution — the new addiction-proof iPhone, shown in this video:

Categories: iPhone Web Sites

Orchestrating Experiences

A list Apart development site - Thu, 06/07/2018 - 09:04

A note from the editors: It’s our pleasure to share this excerpt from Chapter 2 (“Pinning Down Touchpoints”) of Orchestrating Experiences: Collaborative Design for Complexity by Chris Risdon and Patrick Quattlebaum, available now from Rosenfeld Media.

If you embrace the recommended collaborative approaches in your sense-making activities, you and your colleagues should build good momentum toward creating better and valuable end-to-end experiences. In fact, the urge to jump into solution mode will be tempting. Take a deep breath: you have a little more work to do. To ensure that your new insights translate into the right actions, you must collectively define what is good and hold one another accountable for aligning with it.

Good, in this context, means the ideas and solutions that you commit to reflect your customers’ needs and context while achieving organizational objectives. It also means that each touchpoint harmonizes with others as part of an orchestrated system. Defining good, in this way, provides common constraints to reduce arbitrary decisions and nudge everyone in the same direction.

How do you align an organization to work collectively toward the same good? Start with some common guidelines called experience principles.

A Common DNA

Experience principles are a set of guidelines that an organization commits to and follows from strategy through delivery to produce mutually beneficial and differentiated customer experiences. Experience principles represent the alignment of brand aspirations and customer needs, and they are derived from understanding your customers. In action, they help teams own their part (e.g., a product, touchpoint, or channel) while supporting consistency and continuity in the end-to-end experience. Figure 6.1 presents an example of a set of experience principles.

Figure 6.1: Example set of experience principles. Courtesy of Adaptive Path

Experience principles are not detailed standards that everyone must obey to the letter. Standards tend to produce a rigid system, which curbs innovation and creativity. In contrast, experience principles inform the many decisions required to define what experiences your product or service should create and how to design for individual, yet connected, moments. They communicate in a few memorable phrases the organizational wisdom for how to meet customers’ needs consistently and effectively. For example, look at the following:   

  • Paint me a picture.
  • Have my back.
  • Set my expectations.
  • Be one step ahead of me.
  • Respect my time.
Experience Principles vs Design Principles
Orchestrating experiences is a team sport. Many roles contribute to defining, designing, and delivering products and services that result in customer experiences. For this reason, the label experience—rather than design—reflects the value of principles better that inform and guide the organization. Experience principles are outcome oriented; design principles are process oriented. Everyone should follow and buy into them, not just designers. Patrick Quattlebaum

Experience principles are grounded in customer needs, and they keep collaborators focused on the why, what, and how of engaging people through products and services. They keep critical insights and intentions top of mind, such as the following:

  • Mental Models: How part of an experience can help people have a better understanding, or how it should conform to their mental model.
  • Emotions: How part of an experience should support the customer emotionally, or directly address their motivations.
  • Behaviors: How part of an experience should enable someone to do something they set out to do better.
  • Target: The characteristics to which an experience should adhere.
  • Impact: The outcomes and qualities an experience should engender in the user or customer.
Focusing on Needs to Differentiate
Many universal or heuristic principles exist to guide design work. There are visual design principles, interaction design principles, user experience principles, and any number of domain principles that can help define the best practices you apply in your design process. These are lessons learned over time that have a broader application and can be relied on consistently to inform your work across even disparate projects.

It’s important to reinforce that experience principles specific to your customers’ needs provide contextual guidelines for strategy and design decisions. They help everyone focus on what’s appropriate to specific customers with a unique set of needs, and your product or service can differentiate itself by staying true to these principles. Experience principles shouldn’t compete with best practices or universal principles, but they should be honored as critical inputs for ensuring that your organization’s specific value propositions are met. Chris Risdon Playing Together

Earlier, we compared channels and touchpoints to instruments and notes played by an orchestra, but in the case of experience principles, it’s more like jazz. While each member of a jazz ensemble is given plenty of room to improvise, all players understand the common context in which they are performing and carefully listen and respond to one another (see Figure 6.2). They know the standards of the genre backward and forward, and this knowledge allows them to be creative individually while collectively playing the same tune.

Figure 6.2: Jazz ensembles depend upon a common foundation to inspire improvisation while working together to form a holistic work of art. Photo by Roland Godefroy, License

Experience principles provide structure and guidelines that connect collaborators while giving them room to be innovative. As with a time signature, they ensure alignment. Similar to a melody, they provide a foundation that encourages supportive harmony. Like musical style, experience principles provide boundaries for what fits and what doesn’t.

Experience principles challenge a common issue in organizations: isolated soloists playing their own tune to the detriment of the whole ensemble. While still leaving plenty of room for individual improvisation, they ask a bunch of solo acts to be part of the band. This structure provides a foundation for continuity in the resulting customer journey, but doesn’t overengineer consistency and predictability, which might prevent delight and differentiation. Stressing this balance of designing the whole while distributing effort and ownership is a critical stance to take to engender cross-functional buy-in.

To get broad acceptance of your experience principles, you must help your colleagues and your leadership see their value. You will need to craft value propositions for your different stakeholders, educate the stakeholders on how to use experience principles, and pilot the experience principles to show how they are used in action. This typically requires crafting specific value propositions and education materials for different stakeholders to gain broad support and adoption. Piloting your experience principals on a project can also help others understand their tactical use. When approaching each stakeholder, consider these common values:

  • Defining good: While different channels and media have their specific best practices, experience principles provide a common set of criteria that can be applied across an entire end-to-end experience.
  • Decision-making filter: Throughout the process of determining what to do strategically and how to do it tactically, experience principles ensure that customers’ needs and desires are represented in the decision-making process.
  • Boundary constraints: Because these constraints represent the alignment of brand aspiration and customer desire, experience principles can filter out ideas or solutions that don’t reinforce this alignment.
  • Efficiency: Used consistently, experience principles reduce ambiguity and the resultant churn when determining what concepts should move forward and how to design them well.
  • Creativity inspiration: Experience principles are very effective in sparking new ideas with greater confidence that will map back to customer needs. (See Chapter 8, “Generating and Evaluating Ideas.”)
  • Quality control: Through the execution lifecycle, experience principles can be used to critique touchpoint designs (i.e., the parts) to ensure that they align to the greater experience (i.e., the whole).

Pitching and educating aside, your best bet for creating good experience principles that get adopted is to avoid creating them in a black box. You don’t want to spring your experience principles on your colleagues as if they were commandments from above to follow blindly. Instead, work together to craft a set of principles that everyone can follow energetically.

Identifying Draft Principles

Your research into the lives and journeys of customers will produce a large number of insights. These insights are reflective. They capture people’s current experiences—such as, their met and unmet needs, how they frame the world, and their desired outcomes. To craft useful and appropriate experience principles, you must turn these insights inside out to project what future experiences should be.

When You Can’t Do Research (Yet)
If you lack strong customer insights (and the support or time to gather them), it’s still valuable to craft experience principles with your colleagues. The process of creating them provides insight into the various criteria that people are using to make decisions. It also sheds light on what your collaborators believe are the most important customer needs to meet. While not as sound as research-driven principles, your team can align around a set of guidelines to inform and critique your collective work—and then build the case for gathering insights for creating better experience principles. Patrick Quattlebaum From the Bottom Up

The leap from insights to experience principles will take several iterations. While you may be able to rattle off a few candidates based on your research, it’s well worth the time to follow a more rigorous approach in which you work from the bottom (individual insights) to the top (a handful of well-crafted principles). Here’s how to get started:

  • Reassemble your facilitators and experience mappers, as they are closest to what you learned in your research.
  • Go back to the key insights that emerged from your discovery and research. These likely have been packaged in maps, models, research reports, or other artifacts. You can also go back to your raw data if needed.
  • Write each key insight on a sticky note. These will be used to spark a first pass at potential principles.
  • For each insight, have everyone take a pass individually at articulating a principle derived from just that insight. You can use sticky notes again or a quarter sheet of 8.5”’’x 11”’ (A6) template to give people a little more structure (see Figure 6.3).
Figure 6.3: A simple template to generate insight-level principles quickly.
  • At this stage, you should coach participants to avoid finding the perfect words or a pithy way to communicate a potential principle. Instead, focus on getting the core lesson learned from the insight and what advice you would give others to guide product or service decisions in the future. Table 6.1 shows a couple of examples of what a good first pass looks like.
  • At this stage, don’t be a wordsmith. Work quickly to reframe your insights from something you know (“Most people don’t want to…”) to what should be done to stay true to this insight (“Make it easy for people…”).
  • Work your way through all the insights until everyone has a principle for each one.
Table 6.1: From insights to draft principles Insight Principle Most people don’t want to do their homework first. They want to get started and learn what they need to know when they need to know it. Make it easy for people to dive in and collect knowledge when it’s most relevant. Everyone believes their situation (financial, home, health) is unique and reflects their specific circumstances, even if it’s not true. Approach people as they see themselves: unique people in unique situations. Finding Patterns

You now have a superset of individual principles from which a handful of experience principles will emerge. Your next step is to find the patterns within them. You can use affinity mapping to identify principles that speak to a similar theme or intent. As with any clustering activity, this may take a few iterations until you feel that you have mutually exclusive categories. You can do this in just a few steps:

  • Select someone to be a workshop participant to present the principles one by one, explaining the intent behind each one.
  • Cycle through the rest of the group, combining like principles and noting where principles conflict with one another. As you cluster, the dialogue the group has is as important as where the principles end up.
  • Once things settle down, you and your colleagues can take a first pass at articulating a principle for each cluster. A simple half sheet (8.5” x 4.25” or A5) template can give some structure to this step. Again, don’t get too precious with every word yet.  (see Figure 6.4). Get the essence down so that you and others can understand and further refine it with the other principles.
  • You should end up with several mutually exclusive categories with a draft principle for each.
Designing Principles as a System

No experience principle is an island. Each should be understandable and useful on its own, but together your principles should form a system. Your principles should be complementary and reinforcing. They should be able to be applied across channels and throughout your product or service development process. See the following “Experience Principles Refinement Workshop” for tips on how to critique your principles to ensure that they work together as a complete whole.

Categories: Technology

Songs from The Americans

iPhone J.D. - Wed, 06/06/2018 - 21:27

Last week, FX aired the final episode of The Americans, one of my all-time favorite television shows.  (There are no spoilers in this post, so read on without worry.)  The concept of the show is intriguing (especially considering that it is based in part on a true story), the spy adventures are exciting, the dynamics between the main characters are interesting and sometimes heartbreaking, the acting and writing are first-rate, and I enjoyed watching a show set in the 1980s.  On top of all of that, the music in The Americans is amazing, with great songs from the 1980s and others that fit in perfectly with each scene in the show.

I put together an Apple Music playlist of some great songs from The Americans, and everyone can enjoy these songs, regardless of whether you ever watched the show.  This isn't every song that was ever used in the series; I just included my favorites, and I even left out a few which I like but which seemed out of character with the rest of the playlist.  At the end, I added a song by Sting that I was surprised to never hear on The Americans.  All of these are fantastic songs, and if you grew up in the 1980s like I did, you probably have specific memories of your own life associated with many of these songs.

If you want to listen to these songs on your iPhone, you can click here to get the Apple Music playlist.  In fact, even if you don't subscribe to Apple Music, I believe that you can click that link and hear previews of every song, and you can also sign up for a free Apple Music trial.

The songs on the playlist are as follows, and I included an indication of the season and episode in which each song was used.  Total running time is 2 hours and 51 minutes.

  1. Main Title from "The Americans" by Nathan Barr
  2. Tusk by Fleetwood Mac (S1, E1)
  3. Harden My Heart by Quarterflash (S1, E1)
  4. In the Air Tonight (S1, E1)
  5. Roller by April Wine (S1, E1)
  6. Queen of Hearts by Juice Newton (S1, E1)
  7. Love With Find a Way by Pablo Cruise (S1, E8)
  8. Slap and Tickle by Squeeze (S1, E11)
  9. Rough Boys by Pete Townshend (S1, E11)
  10. Mississippi Queen by Mountain (S1, E12)
  11. Games Without Frontiers by Peter Gabriel (S1, E13)
  12. Passion by Rod Stewart (S2, E1)
  13. Beer Bar Blues by Lloyd Conger (S2, E1)
  14. Here Comes the Flood by Peter Gabriel (S2, E3)
  15. I Melt With You by Modern English (S2, E4)
  16. The Gambler by Kenny Rogers (S2, E5)
  17. Rock This Town by Stray Cats (S2, E8)
  18. It Must Be Done (from "the Americans") by Pete Townshend & Nathan Barr (S2, E10)
  19. Twilight Zone by Golden Earring (S2, E13)
  20. Every Breath You Take by The Police (trailer for Season 3)
  21. All Out of Love by Air Supply (S3, E3)
  22. Don't Go by Yaz (S3, E4)
  23. Only You by Yaz (S3, E4)
  24. Goody Two Shoes by Adam Ant (S3, E4)
  25. I Ran (So Far Away) by A Flock of Seagulls (S3, E5)
  26. The Chain by Fleetwood Mac (S3, E7)
  27. Stand and Deliver by Adam & The Ants (S3, E10)
  28. Tainted Love by Soft Cell (S4, E2)
  29. Under Pressure by Queen & David Bowie (S4, E5)
  30. Winter Kills by Yaz (S4, E9)
  31. Major Tom by Peter Schilling (S4, E9)
  32. Out of the Blue by Roxy Music (S4, E13)
  33. That's Good by Devo (S5, E1)
  34. Old Flame by Alabama (S5, E3)
  35. Slave by The Rolling stones (S5, E5)
  36. Goodbye Yellow Brick Road by Elton John (S5, E13)
  37. So. Central Rain by R.E.M. (S5, E13)
  38. Don't Dream It's Over by Crowded House (S6, E1)
  39. Louisiana Saturday Night by Mel McDaniel (S6, E1)
  40. Gold Dust Woman by Fleetwood Mac (S6, E1)
  41. Drivin' My Life Away by Eddie Rabbitt (S6, E4)
  42. With or Without You by U2 (S6, E10)
  43. Russians by Sting

Enjoy the playlist.  And if you created your own playlist which is worth sharing with iPhone J.D. readers, feel free to post a link in a comment to this post!

Categories: iPhone Web Sites

IBM z14 Model ZR1 Technical Guide

IBM Redbooks Site - Wed, 06/06/2018 - 09:30
Redbook, published: Wed, 6 Jun 2018

This IBM® Redbooks® publication describes the new member of the IBM Z® family, IBM z14™ Model ZR1 (Machine Type 3907).

Categories: Technology

Getting Started with z/OS Data Set Encryption

IBM Redbooks Site - Tue, 06/05/2018 - 09:30
Redbook, published: Tue, 5 Jun 2018

This IBM® Redbooks® publication provides a broad explanation of data protection through encryption and IBM Z® pervasive encryption with a focus on IBM z/OS® data set encryption.

Categories: Technology

Why lawyers will love iOS 12

iPhone J.D. - Tue, 06/05/2018 - 02:48

Yesterday at its WWDC conference for app developers, Apple provided the first sneak peak of iOS 12, due out this fall.  This free update will bring lots of great new features to the iPhone and iPad.  It does not look like iOS 12 will include a heavy focus on iPad productivity features like iOS 11 did (the dock, multitasking, etc.), but there is still a lot in iOS 12 that lawyers and other professional users of the iPhone and iPad will love using to get things done.  Here are the highlights.


A common worry regarding iOS upgrades is that the new features will work well on newer devices but will cause older devices to run slower.  But the first thing that Apple said yesterday about iOS 12 is that it will increase performance.  iOS 12 should make every device that can use iOS 11 run faster at many tasks — including older devices like the iPhone 5s and iPad Air, which were released in 2013.  Apple says that on some tasks, the performance increase will be an impressive 40%. 

Better notifications

If your iPhone is like mine, then you are always getting notifications.  New emails, new text messages, various apps that want your attention, etc.  iOS 12 improves just about everything that there is about notifications.

First, when you get multiple notifications from the same app, they are now grouped together like a stack of cards.  The top card may tell you that you have 8 new emails.  Tap on that to get more specific information if you are ready to work with emails, but if not you can move on to the next stack.  You can even manage all of the notifications from a single app at once, such as marking all new emails read.

Second, you can now adjust the notifications when you get notifications.  If an app sends you a notification and no no longer want to hear from that app, swipe on it and tap Manage to turn off notifications without having to open the Settings app and then going to Notifications and then finding the settings for that particular app. 

Third, you can set some types of alerts to be "critical" alerts so that they always come on top, even when Do Not Disturb is engaged.  (I don't yet know the details on this feature.)

Fourth, you can manage the notifications that you see during the night.  Apple has improved the Do Not Disturb features in iOS, and you can now turn on Bedtime Mode.  With this mode turned on, if you happen to look at your iPhone in the middle of the night (for example, to see what time it is) you won't see any notifications on the lock screen.  Thus, you won't be tempted to start looking at emails, only to realize that now you cannot go back to sleep.  In the morning, the first thing that you see is a friendly Good Morning message with the time and weather.  Once you are ready to move past that and start your day, then you see all of the notifications that came in during the night.

Fifth, you can use Do Not Disturb during the day, with new 3D Touch options.  For example, you can quickly turn on do not disturb for just the next hour or during the next even on your calendar to make sure that you are not bothered during an upcoming meeting, but then your notifications will return after the meeting is over.


I am a big fan of the Workflow app, which I first discussed on iPhone J.D. back in 2015 after California attorney David Sparks crated a useful guide on using the app.  I've since expanded the number of automated tasks that I do with this app, but it always had inherent limitations because it wasn't built-in to iOS.

Fortunately, those limitations may be going away.  In early 2017, Apple purchased the Workflow app and (more importantly) hired the team which created the app.  This team has been working in the Siri division of Apple.  Now we know why:  yesterday, Apple revealed the new Shortcuts app with Siri.  Individual app developers can now enable their apps to expose certain functions to Siri, and the Shortcuts app can now trigger one or more actions after a voice prompt that you give Siri. 

As an example of multiple steps, you can create a set of actions which occur when you tell Siri you are leaving work.  For example, that can trigger Siri doing the following:  (1) send a message to your spouse to say that you are on your way home, (2) tell you how long it will take to get home with current traffic, (3) start playing a song playlist in your car using CarPlay, and (4) tell the HomeKit thermostat at your home to adjust the temperature to something that will be more comfortable when you arrive at home.  The Shortcuts app comes with hundreds of workflows, and you can adjust them to meet your specific desires.

As an example of a single step, you can now interact with a single third party app using Siri.  Apple yesterday gave the example of an app containing your travel itinerary giving Siri access to the next item.  You might decide that every time you say "travel plan" to Siri it tells you what is next, without you even needing to open up that travel app.  That way, when your plane lands, just say "travel plan" and Siri will tell you the info on the hotel where you will be checking in so you have that information as you approach the taxi stand.

Siri will even recommend shortcut actions to you based upon your frequent activities.  If you start every day by using an app to order a specific type of coffee from a coffeehouse on the way to work, Siri can help you do so more easily.

The new Shortcuts app already looks like a big improvement on the Workflows app, and if Apple gives this app enough tools, it has the potential to be something really special.  I cannot wait to try this one out myself, and I look forward to Apple developing this app further over the next few years.

Screen Time

The new Screen Time tools in iOS 12 allow you to limit the way that you use your iPhone or iPad.  Do you feel that you spend too much time in Facebook, Twitter, reading the News app, etc.?  Screen Time will show you how much time you are spending using different apps on your device, and then you have the option to limit yourself.  Maybe you don't want to use a certain app more than a certain amount of time every day.  Just set the limit, and your iPhone will alert you when you have hit that time limit.  You can choose to disregard the notification, but at least you'll know that you should start to wrap things up.  The settings sync across your iPhone and iPad, so you cannot cheat yourself by looking at Instagram on your iPad instead of your iPhone.

If you feel that you are spending too much time on your iPhone or iPad on non-productive apps, the Screen Time app looks like a nice way to help you modify your behavior.

Note that you can use the same features to impose hard limits — which cannot be bypassed without explicit parental permission — on devices used by your kids.  No text messages after 8pm, only a certain number of hours spent on YouTube each day, etc.  Your child can request additional time or privileges, but you have to approve it.  As a father of a 12 year old boy and a 10 year old girl, I'm already a big fan of the feature by which a child has to request a parent's permission before downloading an app from the App Store.  I look forward to having similar controls on many other aspects of a child's use of a mobile device.


Currently, I only use FaceTime for talking with family members.  If I have to talk with attorneys in other cities or clients, I typically use expensive videoconferencing solutions that sometimes don't even work very well.  With iOS 12, however, I will be tempted to start using FaceTime for my work-related videochat needs. 

Instead of being limited to you and one other person, iOS 12 lets you to have a FaceTime group videochat with up to 32 simultaneous participants.  Each person appears in a square tile which increases in size as a person is talking, and which moves the background or the bottom of the app when a person is quiet.  (But you can always tap on a specific square to bring that face to the forefront.)

I've used lots of multi-person videochat solutions in the the past, but after iOS 12 becomes mainstream and is used by a large number of folks, this free videochat solution might make it unnecessary to use other products, as long as you are talking with folks who have an iPhone or iPad.

Another nice feature — if you are in a Messages thread with multiple participants, you can initiate a FaceTime call for that entire group from within the Messages app.  Great idea.

New iPad gestures

In iOS 11, you need to remember different gestures for the iPhone X and the iPad.  A swipe up from the bottom of the iPhone X brings you to the home screen, but a swipe up from the bottom of the iPad brings you to the app switcher and control center.

In iOS 12, the gestures on the iPad will instead mimic the iPhone X.  For example, swipe down from the top right to see the control center.

There is nothing really inherently obvious about any of these gestures, so I think that it makes sense to have them unified as much as possible across the different devices.


If you have a CarPlay technology in your car, in iOS 12 you will be able to use third party navigation apps such as Google Maps or Waze.  It is nice to have more options when you are traveling to a deposition or a courthouse in a faraway town for the first time.

The fun stuff

Those are the primary new changes that will help you get more work done with your iPhone and iPad, but of course there are many other new features aimed at making the iPhone more enjoyable.  There are lots of improvements to the Photos app, including better search options.  For example, instead of just searching for pictures that include a dog, you can now search for pictures with a dog and a pig — or whatever other combinations are relevant to you.

There are new Animoji character, plus the ability to create "Memoji," a cartoon character that looks like you, opens your mouth when you do, etc.  And you can even wear Animoji or Memoji cartoons like a mask when you are in FaceTime.  This reminds me of this classic clip from The Jetsons cartoon.

Improvements to ARKit will allow for even more sophisticated augmented reality on the iPhone and iPad.  For now, this is mostly just an entertainment feature, but as Apple continues to develop this technology I can see it being more useful for business applications in the future.


iOS 12 surely has other tricks up its sleeve that we haven't heard about yet, but even based on just what we saw yesterday, I'm already eagerly looking forward to this software update in the next few months.

Categories: iPhone Web Sites

Getting Started with zHyperLink

IBM Redbooks Site - Mon, 06/04/2018 - 09:30
Draft Redpaper, last updated: Mon, 4 Jun 2018

With the pressures to drive transaction processing 24/7 due to online banking and other business demands, IBM zHyperLink on the IBM DS8880 is making it easy to accelerate transaction processing for the mainframe.

Categories: Technology


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